Privacy Policy
This policy explains what personal data All-Indonesia.org collects, why, and what rights you have over it.
Who controls your data
SECURE ONLINE PAYMENT SOP LTD, a Private Limited Company registered under company number BRN 16088714 with Companies House for England and Wales, with registered office at 2a Connaught Avenue, London, United Kingdom, E4 7AA, is the data controller for the personal data collected through this site (https://all-indonesia.org). This policy sets out how that data is processed and the rights available to you under applicable data protection law, including the UK GDPR, the Data Protection Act 2018, and — for visitors based in the EU — the EU General Data Protection Regulation (Regulation (EU) 2016/679).
What we collect it for
Data submitted through this site is processed for the following purposes:
- preparing and reviewing your arrival card application;
- accounting and billing for the assistance service;
- administrative follow-up of your file and customer support;
- operating and securing this website;
- complying with applicable legal and regulatory obligations.
We only collect the information reasonably necessary for these purposes — typically your name, date of birth, contact details, passport information, and travel details entered on the application form.
Who your data is shared with
Your data is only accessible to authorised staff of All-Indonesia.org, and — where strictly necessary to deliver the service — to our payment processor and any subcontractors or partners assisting with processing your application. Where a service is outsourced, we take reasonable steps to ensure the confidentiality and integrity of any personal data shared.
How long we keep it
We keep personal data only for as long as necessary for the purposes described above, and in any event no longer than 60 months after your last interaction with us, unless a longer period is required by law (for example, accounting obligations).
Your rights
Subject to proof of identity, you have the right to:
- access the personal data we hold about you;
- request rectification of inaccurate data;
- request erasure of your data, where applicable;
- object to processing carried out on the basis of legitimate interest, including for direct marketing;
- request restriction of processing;
- request portability of the data you provided to us.
To exercise any of these rights, write to privacy@all-indonesia.org, or by post to SECURE ONLINE PAYMENT SOP LTD, 2a Connaught Avenue, London, United Kingdom, E4 7AA, including a copy of a signed proof of identity.
If you believe your rights have not been respected, you're entitled to lodge a complaint with your national data protection authority — in the UK, the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We take reasonable technical and organisational measures, appropriate to the nature of the data and the risks involved, to protect personal data against loss, misuse, unauthorised access, disclosure or alteration. In the event of a personal data breach presenting a high risk to your rights, we will notify the relevant supervisory authority and affected individuals as required by law.
International transfers
Where personal data is transferred outside the UK or the European Economic Area, we take appropriate steps to ensure it benefits from an adequate level of protection, such as standard contractual clauses or an applicable adequacy decision.
Cookies
When you visit this site, cookies may be placed on your browser to:
- compile visit statistics and usage volumes for the site's various features;
- adapt the site's presentation to the device you're using;
- remember information you've entered in a form (for example, a partially completed application);
- let you access secure or personalised areas of the site using your credentials;
- apply security measures, such as prompting you to log in again after a period of inactivity.
A cookie does not identify you personally by itself; it records information about your browsing on this site. Cookie data is kept for no longer than 60 months and is never sold or used for purposes other than those listed above.
You can manage or refuse cookies through your browser settings. For guidance on controlling cookies, see the UK ICO's guidance at ico.org.uk/for-the-public/online/cookies.
Updates to this policy
We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. The version published on this page is always the one in effect.