Good to know before you travel
Your arrival card isn't the only formality to plan for. Depending on your nationality and where in Indonesia you're headed, you may also need a visa and — if Bali is on your itinerary — a separate tourist levy. Here's how each one works, and how they differ.
eVOA Indonesia — Electronic Visa on Arrival
The eVOA (also written e-VOA or eVoA) is Indonesia's electronic Visa on Arrival. It's a short-stay tourist visa that travellers from eligible countries can arrange online before flying, instead of queuing at a visa counter on landing.
Citizens of ASEAN countries and a small number of others can usually enter visa-free instead, so check your specific nationality before applying. Applying online in advance avoids the arrival queue; you can still buy the eVOA at the airport counter if needed, though this takes longer.
To apply, you'll need a passport valid for at least 6 months from your arrival date with a blank page, plus proof of onward or return travel. The eVOA is issued through the official Indonesian immigration portal.
You can apply directly, free of any service fee, on the official government portal: evisa.imigrasi.go.id. Once your eVOA is sorted, come back and complete your arrival card with us.
I Love Bali — the Bali Tourist Levy
If Bali is part of your trip, there's one more formality: the Bali Tourist Levy, a provincial contribution charged to foreign visitors to help fund cultural preservation and environmental protection across the island. It's collected through the official "Love Bali" system.
Paying online before you fly gets you a QR code voucher by email, which saves you a stop at the payment counter on arrival at Bali's airport. The levy is entirely separate from your eVOA and your arrival card — settling one doesn't cover the others.
At a glance
| Arrival Card | eVOA | Bali Tourist Levy | |
|---|---|---|---|
| Applies to | Every traveller, every nationality | ~90 nationalities needing a visa | Foreign visitors entering Bali |
| Cost | Free | IDR 500,000 (~$32–35) | IDR 150,000 (~$10) |
| Covers | Immigration, customs & health declaration | Permission to enter as a visitor | Cultural & environmental contribution |
| Issued by | Directorate General of Immigration | Directorate General of Immigration | Bali Provincial Government |
| Where to pay | Our application form, or the free government portal | Official immigration portal | I Love Bali, or the free government portal |
Frequently asked questions
Do I need both the arrival card and the eVOA?
Is the Bali Tourist Levy the same as the eVOA fee?
Do I need to pay the Bali Tourist Levy if I'm only transiting through Indonesia?
Fees, eligibility lists and validity periods are set by the Indonesian and Bali provincial governments and can change. This page is a general guide — always confirm current details on the official portals linked above before you travel.