Good to know before you travel

Your arrival card isn't the only formality to plan for. Depending on your nationality and where in Indonesia you're headed, you may also need a visa and — if Bali is on your itinerary — a separate tourist levy. Here's how each one works, and how they differ.

Three separate formalities, easy to mix up: the arrival card (mandatory for everyone, free, covered on our home page), the eVOA visa (nationality-dependent, paid to Indonesian immigration), and the Bali Tourist Levy (only if you're visiting Bali, paid to the Bali provincial government). None of them replaces the others.
Entry Visa

eVOA Indonesia — Electronic Visa on Arrival

The eVOA (also written e-VOA or eVoA) is Indonesia's electronic Visa on Arrival. It's a short-stay tourist visa that travellers from eligible countries can arrange online before flying, instead of queuing at a visa counter on landing.

CostIDR 500,000 per person (approx. $32–35 USD)
Validity30 days, extendable once for another 30 days
Entry typeSingle entry only
Eligible nationalitiesAround 90 countries, including the UK, US, Australia, Canada and most EU states

Citizens of ASEAN countries and a small number of others can usually enter visa-free instead, so check your specific nationality before applying. Applying online in advance avoids the arrival queue; you can still buy the eVOA at the airport counter if needed, though this takes longer.

To apply, you'll need a passport valid for at least 6 months from your arrival date with a blank page, plus proof of onward or return travel. The eVOA is issued through the official Indonesian immigration portal.

Not the same as your arrival card. The eVOA is a visa; the arrival card is a separate mandatory declaration required of every traveller regardless of nationality or visa type. Most travellers need to complete both.

You can apply directly, free of any service fee, on the official government portal: evisa.imigrasi.go.id. Once your eVOA is sorted, come back and complete your arrival card with us.

Bali Only

I Love Bali — the Bali Tourist Levy

If Bali is part of your trip, there's one more formality: the Bali Tourist Levy, a provincial contribution charged to foreign visitors to help fund cultural preservation and environmental protection across the island. It's collected through the official "Love Bali" system.

CostIDR 150,000 per person (approx. $10 USD)
FrequencyOnce per trip, valid for your full stay
Who paysEvery foreign visitor entering Bali, including children
Who's exemptIndonesian citizens; some KITAS, diplomatic and student visa holders

Paying online before you fly gets you a QR code voucher by email, which saves you a stop at the payment counter on arrival at Bali's airport. The levy is entirely separate from your eVOA and your arrival card — settling one doesn't cover the others.

For more information about the Bali Tourist Levy and available assistance options, you can visit I Love Bali.

Visit I Love Bali

At a glance

Arrival Card eVOA Bali Tourist Levy
Applies to Every traveller, every nationality ~90 nationalities needing a visa Foreign visitors entering Bali
Cost Free IDR 500,000 (~$32–35) IDR 150,000 (~$10)
Covers Immigration, customs & health declaration Permission to enter as a visitor Cultural & environmental contribution
Issued by Directorate General of Immigration Directorate General of Immigration Bali Provincial Government
Where to pay Our application form, or the free government portal Official immigration portal I Love Bali, or the free government portal

Frequently asked questions

Do I need both the arrival card and the eVOA?
In most cases, yes. The arrival card is a mandatory declaration for every traveller, while the eVOA is a separate entry visa required for around 90 nationalities. They serve different purposes and are usually both needed together.
Is the Bali Tourist Levy the same as the eVOA fee?
No. The eVOA is a national immigration visa fee (IDR 500,000), while the Bali Tourist Levy is a separate provincial fee (IDR 150,000) that only applies to travellers visiting Bali. Paying one does not cover the other.
Do I need to pay the Bali Tourist Levy if I'm only transiting through Indonesia?
If you stay within the international transit area and don't clear immigration in Bali, the levy typically doesn't apply. If you exit immigration in Bali, even briefly, it's required. Check the official Love Bali portal if you're unsure.

Fees, eligibility lists and validity periods are set by the Indonesian and Bali provincial governments and can change. This page is a general guide — always confirm current details on the official portals linked above before you travel.